Help Desk

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  • Select a topic from the headings below to find answers to all of your website customer service questions!
 
General Information
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If you have a question about RunningFree.com or would like to change something about your order, you've come to the right place! Please don't hesitate to get in touch with us if there's something you need. We're always happy to help.

For contact information for our stores, or if you have other questions or comments about Running Free that are not related to our online store, you'll find contact information on our general company contact page.
Phone
Website Customer Service
Call 416.410.3733 to contact our website customer service staff by phone during the hours listed below.

Our website customer service hours of operation are:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
10am to 6pm EST
10am to 9pm EST
10am to 6pm EST
10am to 9pm EST
10am to 6pm EST
10am to 6pm EST
12pm to 5pm EST
Our Website Customer Service department is closed on all Canadian and Ontario civic holidays.
Email
Online Customer Service
Email our Website customer service staff at: shop@runningfree.com.
Contact a Running Free Store
 
If you have a question or comment for one of our stores, you can contact that specific location directly by phone or email. To go directly to a store's page please follow this link to find a store.