We're opening on December 27th for our After Christmas Sale. Click here for more information

contact us There are lots of ways to get in touch with us. Please review all the methods below and select the most appropriate method for your inquiry to ensure your question gets to the right person. This will help us to respond as quickly as possible. We're looking forward to hearing from you!If you're looking for a specific person, please address your email to the General Company email address.
Call 416.410.3733 to contact our website customer service staff by phone during the hours listed below. Please have your order number ready if you're calling in reference to an order you placed.

You can reach our website customer service staff via Email at: shop@runningfree.com.

Online Customer Service Holiday Hours (EST)

Dec 24
Dec 25
Dec 26
Dec 27
Dec 31
Jan 1
10 to 3
10 to 5
10 to 3
Our Staff will be spending December 25th, and 26th with their families. We will do our very best to respond to your email and phone inquiries when they return on December 27th.

Have a wonderful holiday from everyone at Running Free!
Our website customer service hours of operation are:
10am to 5pm EST
10am to 5pm EST
10am to 5pm EST
10am to 5pm EST
10am to 5pm EST
10am to 5pm EST
12pm to 5pm EST

Our Website Customer Service department is closed on all Canadian and Ontario civic holidays.
We would love to hear your feedback!
There's nothing more valuable to us than feedback from our customers. Get in touch with us to share what you liked or didn't like your experience at any Running Free store. Please email us at:
Do you want to join our customer service team? Get in touch with our employment department:
Mission Haiti Initiative
If you have a question or comment about our Mission Haiti intiative please contact: missionhaiti@runningfree.com
Re-Use Shoe Program
To reach someone involved with our Re-Use shoe program please get in touch with us at: reuseshoeprogram@runningfree.com
Team Running Free program
For inquires reagrding our Team Running Free sponsorship program please get in touch with us at: teamrunningfree@runningfree.com
Events Sponsorship
If you have a question for our events sponsorship team, please send it to: events@runningfree.com
General Information
For all general inquires about Running Free please contact us at: info@runningfree.com
If you have a question or comment for one of our stores, you can contact that specific location directly by phone or email. For specific store contact information please follow this link to find a store.