our stores
Now Open

We're now open

We've moved to the next phase of our COVID re-opening plan and both our Markham and Orangeville stores are now open to the public. If you made an appointment prior to our re-opening, it's no longer required to enter the store. You can still arrive at the time you had originally booked, or choose another time that is more convenient for you. We're still proceeding cautiously to maximize safety so some services may be reduced.

Reduced hours

Our stores and online customer service are operating on a slightly reduced schedule. Please take a look at our store hours before visiting.

Shoe Fitting

To provide a safe environment for shoe fitting, seating has been reduced to allow for extra space. If all fitting stations are occupied when you arrive we've implemented a number system to handle any delay smoothly. If necessary, please take a number (Markham only) when you arrive for a fitting. We've also set up self-serve stations for alternative seating options.

Store Capacity

If you arrive and there are too many people in the store, we may post a sign on the door asking that you wait patiently outside until space becomes available.

Curbside Pick-Up and Returns Drop-Off

For those who prefer to stay out of the store, Curbside Pick-Up and Returns Drop-Off are still available for orders placed online at runningfree.com You can also pick-up your order in-store.


Safety is the priority right now

  • We ask that all customers and staff sanitize their hands upon entering, and wear a face covering while inside the store.
  • Change rooms are temporarily closed. Trying on clothing is currently not available.
  • Plexiglass screens have been added at registers and shoe fitting areas.
  • Hand-santizing stations are available at key locations in the store.
  • Please maintain a minimum of two meters of space from the people around you.
  • Floor markings will help guide traffic flow and act as visual distance reminders.
  • Increased cleaning frequency in all high-traffic areas.
  • If you are feeling unwell, or concerned you may have been exposed, please shop online at runningfree.com instead.

Thanks for helping to keep everyone safe!